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1. Clients must be able to swim 25m before booking an open water swim session.

2. Transition Swimming is not responsible for the damage or loss of your valuables, vehicle, or swim equipment. It is strongly recommended not bringing any valuables with you, especially rings on fingers when open water swimming.

3. You must inform Transition Swimming of any injury, condition, illness or disability that could affect the safety of your swim.  Relevant medical information should be provided in the Personal Details form sent out during the booking process and before entering the water.

4. Video and photography maybe used during the session.  Transition Swimming will seek your permission before sharing an image on the Transition Swimming website or social media.  

5. Your session can only be confirmed after you have paid the fee in full. A receipt and course information will then be sent to you.

6. Transition Swimming recognises that on occasion swimmers are not able to attend their session. Transition Swimming will always try to accommodate necessary changes to 1-1 lessons but during busy times this is not always possible. The following conditions will therefore apply to the cancellation of a 1-1 session by client:​

   • More than 48 hours notice - No charge

   • Less than 48 hours notice - Full fee due

   • Failure to attend - Full fee due

   • Transition swimming is unable to refund a individual attending a scheduled group lesson

7. Transition Swimming may have to cancel the lesson at any time, especially due to adverse weather making it dangerous for open water swimmers e.g. strong winds, thunderstorms,  or unscheduled pool closures etc. Transition Swimming reserves the right to cancel at any time.  If this were to occur prior to you entering the water then you would receive a full refund or the opportunity to reschedule. If a session has to be cancelled at short notice due to unforeseen circumstances Transition Swimming will make every attempt to contact you at the telephone number and email given on your booking form.

8.  Vouchers: 

   • Vouchers are valid for 12 months from the date of issue

   • Vouchers cannot be exchanged for cash

9. Insurance: is carried by Transition Swimming. Copies are available upon request.

10. Disclaimer:   Transition Swimming is not liable for any loss, damage, expense, injury or delay of any kind to the client, employee of the client or any third party by any act, default or omission of any kind however caused except so far as such liability cannot be excluded by law.

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